Shipping policy
SHIPPING POLICY
Last Updated: February 28, 2026
This Shipping Policy applies to orders placed on tryatlast.com.
Shipping Locations
Atlast® currently ships to addresses within the United States only.
We do not ship internationally at this time.
Order Processing
Orders are typically processed within 1–3 business days, excluding weekends and holidays.
Processing times may be extended during promotions, holidays, or high-volume periods.
Processing time is separate from shipping time.
Shipping Methods & Delivery Estimates
Shipping options and estimated delivery windows are displayed at checkout.
Estimated delivery times are typically 3–5 business days after processing, depending on your location and selected shipping method.
Delivery estimates are not guaranteed.
Shipping Carriers
We ship using national carriers such as UPS, USPS, Amazon Shipping, or similar providers.
Carrier delays, weather disruptions, and service interruptions are outside of our control.
Risk of Loss
Unless otherwise required by applicable law, title and risk of loss transfer to the customer upon delivery of the order to the shipping carrier.
Once tracking indicates a package has been delivered, responsibility transfers to the customer.
Address Accuracy
Customers are responsible for providing accurate and complete shipping information at checkout.
If a package is returned due to an incorrect or incomplete address:
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We may refund the order minus shipping and return carrier fees, or
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Reship the order after collecting additional shipping fees.
Lost Packages
If tracking shows “Delivered” but you cannot locate your package:
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Check with neighbors and household members.
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Contact the shipping carrier directly.
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Notify us within 7 days of delivery confirmation at hi@tryatlast.com.
We may assist with carrier claims; however, we do not guarantee refunds or replacements for packages marked delivered.
Damaged Shipments
If your package arrives damaged, you must contact us within 7 days of delivery at hi@tryatlast.com and provide:
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Your order number
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Photos of the shipping box
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Photos of the damaged product(s)
No replacements will be issued without photo verification.
Multiple Shipments
Orders may be shipped in multiple packages. Separate tracking numbers may be provided.
Contact
Atlast®
10853 Firestone Blvd, Suite 3A
Norwalk, CA 90650
Email: hi@tryatlast.com